Describe the outcome
Start with what you need done and the part of Bulawayo where the work will happen. Include a useful description, your preferred timing and who can give access. Share a precise home address only when it is needed and you are comfortable with the provider.
Ask for a clear scope
Request a written description of the work, materials, exclusions and proposed payment stages. Ask who will do the work and how changes will be agreed. Photographs can help explain a job, but avoid sharing personal documents or unnecessary details.
Agree the evidence
Decide how you will confirm that the job is complete: a visit, photographs, a video call or a check by someone you trust. Keep the provider’s contact details and the agreed scope together.
Use the request journey
The ACROSS service request form records a brief for manual review. It does not guarantee a match or endorse an unverified business. No payment is collected by ACROSS.
Agree how the job will be checked
Ask for a written description of the work, materials, exclusions and expected finish. If you are arranging the job from abroad, name one local person who can give access and inspect progress. Agree how changes will be approved before additional work starts. Request a receipt for payments and keep dated photographs where appropriate. A directory entry is a starting point for questions, not proof of competence. For work requiring specialist qualifications or permits, check those requirements with the relevant local authority or professional body.
